[Customer Support / Remote] - Anywhere in U.S. / Up to $24.53 per hour / Medical, dental & vision / 401k match / PTO - As a Customer Service Specialist at Miaplaza, Inc., you will: Handle incoming customer inquiries and provide exceptional customer service through various communication channels, including phone, email, chat, and social media; Troubleshoot and resolve customer issues, escalating to appropriate departments if needed; Maintain accurate and detailed records of customer interactions and transactions; Proactively identify and address customer needs, offering additional products or services as appropriate; Collaborate with team members to ensure consistent and efficient customer service across all channels; Stay up to date on company products, policies, and procedures to accurately assist customers...Hiring Immediately >>