Job Details

[Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO / Equipment and training provided - As a Customer Service Rep at Netfor, you will: Provide excellent customer service by answering incoming calls and responding to customer inquiries with professionalism and empathy; Utilize computer systems to navigate through customer accounts, research information, and provide accurate and timely resolutions; Maintain thorough and accurate documentation of customer interactions and follow up as needed; Meet and exceed performance metrics such as average handle time, customer satisfaction, and first call resolution; Collaborate with team members and management to continuously improve processes and customer experience...Hiring Immediately >>