[Customer Support / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO / Paid training - As a Customer Service Rep at TechFlow, you will: Provide exceptional customer service to clients through phone, email, and chat support; Troubleshoot technical issues and provide timely resolutions; Escalate complex issues to appropriate departments; Maintain accurate and detailed records of customer interactions; Meet and exceed performance metrics set by the company; Collaborate with team members to improve processes and procedures; Adapt to changes in technology and procedures to ensure efficient customer service...Hiring Immediately >>