Job Details

At Safety National, we don't just offer jobs - we build careers with purpose! Since 1942, we've been an industry leader, valuing integrity, teamwork, and stability while providing competitive rewards, top-tier benefits, career growth opportunities, and flexible work options that promote balance.

This opportunity is in the Client Engagement department. The Client Engagement Department engages internally with our business stakeholders and externally with our brokers, policyholders and TPA clients. We work to drive strategic partnerships, enhance client relationships, and optimize account management strategies.

Role Description: Are you passionate about client experience, analytics, and delivering strategic insights? As a Senior Analyst, Client Engagement, you'll lead initiatives that deepen relationships with brokers and policyholders, drive business retention, and elevate the service experience for our commercial insurance clients.

Qualifications:

Education: A Bachelor's degree in Risk Management, Business, Insurance, Analytics, or a related field is preferred. A Master's degree or industry certifications (e.g., CPCU, ARM, AIC) is a plus.

Required Qualifications:

• Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
• This position allows for a hybrid work schedule which includes a minimum of 3 days per week in our St. Louis Corporate Office, located at 1832 Schuetz Rd. Saint Louis, MO.
• 5 or more years of experience in client analytics, customer success, account management, or business insights within the commercial insurance industry
• Strong understanding of commercial P&C insurance products, coverages, policy structures, and client lifecycle management
• Proficient in tools such as Power BI, Tableau, Excel, and SQL
• Proven ability to synthesize complex data into actionable insights for client-facing and executive stakeholders
• Excellent verbal and written communication skills; experience presenting to internal and external audiences
• Demonstrated project leadership or mentorship within a client services or insurance operations team

Preferred Qualifications:

• Experience with Salesforce, Guidewire, or other insurance core systems
• Prior success influencing account retention, cross-sell initiatives, or service enhancements through analytics
• Insurance designations such as CPCU, ARM, APA, CLCS, AINS, or AIS
• 3 or more years of experience working with a commercial insurance carrier, broker, or TPA
• Degree in Risk Management/Insurance-related field

Safety National is a leading specialty insurance and reinsurance provider. Our culture is built upon relationships, which allow us to demonstrate our expertise gained through our rich 80-year history.

Total Rewards That Put Employees First

In our vision to be First with Co-Workers, compensation that includes base salary, holiday bonus, and incentive awards is only a small portion of the comprehensive total rewards package we offer.

The target base salary range for this position is $75,000 to $97,500.

Safety National is committed to fair, transparent pay and we strive to provide competitive, market-based compensation.

Safety National is an Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws.