Job Details

The Bail Project is seeking an Operations Manager to lead our St. Louis County, MO operations and support our mission to end cash bail and advance pretrial reform.

About The Bail Project

The Bail Project is a national nonprofit that provides free bail assistance and pretrial support to thousands of low-income people every year. We are on a mission to combat mass incarceration and demonstrate that a more humane, equitable, and effective pretrial system is possible.

Job Summary

The Operations Manager will manage the St. Louis County operations, supervise site staff, and ensure the effective day-to-day operation of TBPs model. The ideal candidate will have supervisory experience, exceptional interpersonal skills, and the ability to navigate and resolve conflict. They will also have experience utilizing data to monitor and improve operational performance and be able to provide timely communications to internal and external stakeholders.

Responsibilities

• Supervise TBP site teams in the daily execution of their assigned duties
• Hold weekly 1:1 meetings and routine team meetings with staff, discussing action steps for achieving site goals and providing coaching and feedback
• Conduct periodic in-person monitoring of site team work
• Ensure staff understand their essential duties and standard operating procedures
• Directly provide ongoing staff training on operational standards, processes, and data collection and analysis
• Engage in ongoing dialogue with staff to ensure they understand how their individual roles contribute to the results TBP aims to achieve

Qualifications

• Supervisory or people management experience
• Exceptional interpersonal skills
• Experience utilizing data to monitor and improve operational performance
• Strong ability to provide timely communications to internal and external stakeholders
• Strong interest in expanding policy knowledge and influencing skills
• Flexible schedule and ability to work non-traditional hours as needed
• Deep commitment to pretrial detention and bail reform, racial justice, equity, diversity, inclusion, and belonging

How to Apply

Interested applicants should submit a resume and cover letter, addressing why they want to work for The Bail Project and sharing 1-2 experiences that highlight why they would be a strong candidate for the Operations Manager position.