Job Details

A fintech startup is seeking a Product Support Specialist who will be the frontline hero for users, ensuring prompt and knowledgeable help. The role involves managing support tickets, troubleshooting issues, and creating support documentation. Ideal candidates will have 2+ years in customer support, strong communication skills, and technical aptitude, all while contributing to a user-friendly product experience. The position is hybrid or remote, offering a supportive team environment and equity in the company's success.

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