Job Details

Job Description

RH is seeking a Web Merchandising Assistant to elevate the online presentation of our assortments and ensure every product detail, from imagery to inventory status, meets our exacting standards. This role plays a vital part in ensuring a seamless online experience for both our customers and internal partners by collaborating daily with cross-functional partners to keep the digital storefront inspiring, accurate and on-brand. The ideal candidate is highly organized, detail-obsessed and energized by collaboration and continuous learning.

YOUR RESPONSIBILITIES

• Support the execution of daily site operations, including SKU setup, data integrity and quality assurance across live product pages
• Collaborate cross-functionally with Merchandising, Planning, Creative, Product Development, Photography, and Copy to bring seasonal assortments and site initiatives to life
• Ensure online inventory accuracy by partnering with key stakeholders to monitor availability and proactively resolve discrepancies
• Track and support the completion of photography assets to meet web launch timelines
• Maintain and improve product data, site taxonomy, and categorization to elevate the customer experience
• Respond to internal partner inquiries with accuracy, urgency, and a solution-oriented mindset
• Champion Our Culture and model our Values in all interactions

OUR REQUIREMENTS

• 3+ years of experience in eCommerce, merchandising, or related digital/retail environments
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced, deadline-driven environment
• Excellent written and verbal communication skills, with an eye for detail and accuracy
• A proactive, collaborative, and resourceful approach to problem-solving
• Familiarity with merchandising platforms, project management tools, or service systems (e.g., ATG/BCC, JIRA, ServiceNow, Figma) preferred
• Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint)
• A passion for customer experience and a commitment to delivering excellence

About Us

RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.

At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.