Job Details

POSITION PURPOSE

The Senior Forum Trainer enables YPO's mission of better leaders through lifelong learning and idea exchange by empowering members to leverage YPO's peer community through forum training programs. This position is responsible for delivering and refining core forum programs to the members of YPO to give and get the most value from their healthy forum experiences.

PRIMARY RESPONSIBILITIES

• Deliver on YPO's member promise of experiencing healthy forums by facilitating 120+ virtual forum training workshops to YPO members and moderators annually. Virtual program delivery will be 95%+ of delivery volume.
  
• Deliver pilot forum programs and provide continuous feedback on established programs as part of YPO's iterative program design strategy.
  
• Collaborate on project teams with YPO's Certified Forum Facilitator (CFF) Ambassador Group and the global certified forum facilitator community, YPO management colleagues and global forum champions to increase YPO forum health through training initiatives.
  
• Collaborate on project teams with other YPO management or third parties to package changed program content to remain relevant and fit for purpose.
  
• Provide subject matter expertise across the organization and online communities related to forum and facilitation skillsets.
  
• Partner with onsite support for logistics of any in-person delivery volume when necessary and required to ensure successful execution of the training and experience.
  
• Advocate and promote YPO forum and forum programs during collaborations and delivery to engage members to commit to their forum experience and participate as moderators.
  
• Adapt to audience needs within the boundaries of program design for maximum program impact based on performance standards in post training survey scores and program audits.
  
• Provide pre and post program support by connecting forum members and moderators to support tools and resources.
  
• In partnership with Global Events team, develop delivery schedule to meet minimum program number delivery requirements with maximum program occupancy.
  
• Collect and report on program delivery metrics and make recommendations for improvement.
  

SKILLS

• Ability to identify problems, research alternatives, provide solutions and/or resolve issues in a timely manner. Anticipates member/internal client needs and delivers with clarity.
  
• Analytical with ability to influence and guide with appropriate approach and execution.
  
• High degree of business acumen, professionalism, and emotional intelligence to communicate effectively in a multi-cultural, virtual work environment with high-profile corporate leaders.
  
• Ability to effectively manage trade-off decisions, prioritize competing opportunities, balance member and internal stakeholder needs with business priorities, manage cross functional expectations, and clearly articulate the rationale behind decisions.
  
• A digital communicator able to adapt to current and up-and-coming apps, platforms and tools that connect YPO members together while simplifying and enhancing communication flow.
  
• Excellent interpersonal skills, including strong diplomacy skills, agility, empathy, reliability, and the ability to build meaningful relationships through transparency and authenticity.
  
• Able to maintain discretion and integrity of confidential information.
  
• Resourceful and able to work independently with initiative and good judgement. Effective time management, organization, and prioritization skills with the ability to focus on varied projects.
  
• Distinct global mindset, sensitive to local and international customs and protocols.
  
• Excellent verbal and written communication skills, with attention to detail, ability to adjust communication style to the audience, and to develop positive relationships to align solutions.
  
• Professional presence, appearance, and stature to interact easily with YPO members, C-level executives, and peers at all levels within the organization.
  
• Ability to work within ambiguity and frequently changing environment while bringing a sense of calm to the team, leading through the change management process, and shifting priorities.
  

EXPERIENCE/BACKGROUND

• 10+ years of learner-centered and experiential facilitation, in-person and virtual.
  
• 2+ years of coaching in a small group setting (5 to 10 people).
  
• Experience of projects with curriculum development design responsibilities, in-person and virtual.
  
• Proven experience of leveraging technology to achieve learning outcomes.
  
• Experience facilitating or coaching the YPO forum experience is desired.
  
• Experience facilitating forum retreats is desired.
  
• Experience using agile methodology in a facilitation environment is desired.
  
• Demonstrated ability to navigate and engage a global network of top-tier strategic partners, Certified Forum Facilitators, consultants, and experts.
  

EDUCATION/TRAINING/CERTIFICATION

• Bachelor's degree or equivalent experience.
  
• Desired certifications related to instructional design, coaching, facilitation, communication, and/or consultation.
  

PHYSICAL REQUIREMENTS

• Ability to work flexible and/or extended hours as needed to accommodate members and team members in multiple time zones.
  
• Willingness and ability to travel, domestically and internationally, without restrictions, approximately 10% per year.
  

EOE

YPO is an Equal Opportunity Employer. YPO takes pride in supporting a diverse workforce and demonstrates this through its policies and practices. YPO does not discriminate in recruiting, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.