Job Details

Must Have- ServiceNow Mainline Certifications in Event Management, Discovery, Service Mapping

No C2c.
Required Skills:
• ServiceNow Mainline Certifications in Event Management, Discovery, Service Mapping
• Expertise in at least three full lifecycle ServiceNow implementations
• 3+ years of experience with ServiceNow with a strong focus on the Event management aned monitoring and integrations
• Deep expertise in cloud deployment and standardizations and consulting on implementation with large enterprises.
• Deep experience modeling network, storage and compute infrastructure
• Understanding of application and infrastructure architectures as they apply to monitoring including cloud, networking, compute platforms, containers, and application services.
• 5+ years of experience developing and implementing ITSM/ITIL® and CMDB processes and solutions
• 8+ years of professional services/consulting experience
• 3+ years of experience documenting tool requirements from To-Be processes and assisting the IT organization in comparing various Vendor's tool products
• Demonstrable experience with ServiceNow JavaScript and glide queries
• Excellent interpersonal skills combined with practice establishing and maintaining credibility as a ServiceNow expert

Desired Skills:
• ServiceNow Certified System Administrator Certification (CSA)
• CIS Event Management
• Micro certification Health log analytics
• ServiceNow AIOPS certification
• Web Development experience a significant plus
• Javascripting experience

ITIL®v3 Expert designation