Job Details

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Qualifications: Bachelor's degree in social work, psychology, or related field -
OR
+ 3 years of experience within the healthcare field , case management, social work field, LTSS , Home Health or Managed Care with high school diploma.

Main Function: Service Coordination is the process of identifying, coordinating, and facilitating all necessary supportive services and community resources for the elderly and/or disabled participants based on their individual needs.

Responsibilities:
1. Attend and complete forty (40) hours orientation training;
2. Complete annual 20-hour training;
3. Attend daily meetings and trainings with supervisor (online);
4. Complete person-centered assessment (HCBS* visits and remote work at home);
5. Develop service plans for each participant based off of their assessed needs;
6. Complete monthly monitoring telephone calls and quarterly face-to-face visits in home;
7. Develop and modify the participant's service plan at least annually;
8. More frequent calls or home visits if necessary, to ensure the participant's health and safety is not at risk;
9. Responsible to maintain ongoing communication with Supervisors and various departments regarding cases;
10. Maintain outgoing communication with participants, providers and families;
11. Notify the participant of the participant's right to choose any willing and qualified provider to provide a service on the participant's service plan;
12. Participate in remediation activities;
13. Ensure a participant exercising participant-directed budget authority does not exceed the number of service hours approved in the service plan;
14. Report incidents and allegations of neglect/abuse to Supervisor and Administrator;

** Must have a valid and current drivers license.
**Needs reliable transportation and flexibility in traveling to surrounding counties up to 2-3 hours away. Gas reimbursement provided.

Bilingual a plus!
*HCBS = Home and Community Based Services